Answered By: Erin McDaniel Last Updated: Sep 05, 2019 Views: 45
Since it made your computer freeze, that actually sounds like an issue with your computer. You can try a few things to resolve the issue.
First, make sure your Adobe Flash is updated. The instructions are below.
- Access the www.adobe.com webpage
- Click on the "Downloads" page
- Click on the "Get Adobe Flash Player" link
- Download and install the latest version of Adobe Flash Player.
- Restart your computer and access the content once again.
If that doesn't work, follow this link to our How to Use Films on Demand guide and try the tips listed in the box on the left titled Streaming Video Optimization tips. Definitely try clearing your Temporary Internet files. That can often make a big difference.
Hope this helps! Let me know if you have any other questions.
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