Q. The computer froze and wil not allow me to move forward with printing.

When you have logged into Blackboard using Internet Explorer and try to print, it will require you to put in your login credentials once again before it will allow the print to proceed. The dialog box where it wants you to put in your credentials comes up behind the already open pages and is hidden so you do not see that this is the next step in order to proceed with printing. This gives the impression that the page is frozen, when in fact it is only waiting on more information.