Q. I tried following your instructions for creating a hanging indent, but it didn't work. What do I do?

There issue is probably that you brought over the formatting from the source from which you copied the text. To start fresh, highlight the text that needs the hanging indent, and then right click. You will get two dialog boxes. The top one is for changing the font. Look for the button (should be to the far right) that says Styles, with a capitalized A and a paint brush. Click that, and a new box will appear. Choose the Clear formatting option, towards the bottom of the list. Now, keep the text highlighted and then follow the instructions for hanging indent. You will probably need to change the font style and size and add back in italics and that kind of thing.

The next time you bring over text, use the Paste button at the top left in the clipboard section. Click on the arrow at the bottom of the clipboard Paste icon. You will see 3 options to paste. Choose the middle one, called merge formatting. This should pick up the correct formatting that you just applied so you don't have to take all of these steps again. Use the merge formatting paste option going forward.