Q. I am a faculty member a college in Virginia. I keep getting an error message when I try to log into EBSCO.

You have contacted College of the Mainland in Texas. 

To access EBSCO, you need to first go to your college's library website so you can access it through the proper server.

Not only do you have to enter a username and password, but your login has to go through your home institution's website to authenticate.