Answered By: Kathryn Park
Last Updated: Apr 12, 2024     Views: 2843

So long as you are online they should sync. I just tested mine on two devices and had no problem. If I was having that problem I'd double check to make sure all devices are online. Also, if you have Hoopla accounts at more than one library, make sure your devices are logged into the same account. If they are, I'd reinstall the app and see if they are still having that problem.

If that still does not resolve the problem, I would contact Hoopla. If you follow this link to their help, scroll to the bottom of the screen and select feedback so you can get in touch with them. https://www.hoopladigital.com/help

For more, try our How to Use Hoopla guide

 

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