Q. I can get one citation formatted…But how do I get all of my entries in my bibliography to keep the formatting?

It's easy once you know the trick. :) Here's how*:

1. Place your cursor at the beginning of your citation, before any text.
2. Right click your mouse.
3. Select Paragraph from the resulting pop up menu.
4. Under Indentation, use the Special pull-down menu to select hanging.
5. Use the By menu to select 0.5".
6. Once you've applied the hanging indent using the technique above to your 1st citation, hit enter after the citation.
7. If you are typing in your citation, Word will keep the same formatting, but most people paste in their citations, and that's where the trick comes in. You have to paste by right clicking and selecting the paste as text option (looks like a A on clipboard, see image below) so that Word can automatically apply all the formatting you've already done, including hanging indent, spacing, font, etc. Alternatively you could wait until all your citations are on your bib, highlight them all at once, then use the first 5 steps as listed above.

* These instructions are designed for use with Word on a PC.