Q. I'm having trouble logging in from home. I'm not sure if it is because I have a hyphenated last name.

Go to COM Library's login test page, linked below, and double check the format for a hyphenated name. If it doesn't work, please check the troubleshooting tips.

If this doesn't solve your problem, then it might be that there is an issue with your information being loaded correctly into our system. We can solve that very quickly for you if that is the case. Contact us, and we will get it taken care of.