Answered By: Erin McDaniel
Last Updated: Jul 28, 2015     Views: 20

Go to COM Library's login test page, linked below, and double check the format for a hyphenated name. If it doesn't work, please check the troubleshooting tips.

If this doesn't solve your problem, then it might be that there is an issue with your information being loaded correctly into our system. We can solve that very quickly for you if that is the case. Contact us, and we will get it taken care of.

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