Answered By: Kathryn Park
Last Updated: Jul 28, 2015     Views: 23

If you are getting a login page that asks for something other than your patron ID # and last name, you are either trying to access the databases through a page other than the library's databases pages in LibGuides or COM is having network problems and our server that allows off campus access is down. While the server is down you will not be able to access the library's databases off campus. We seldom have server problems, but when this happens, COM's Information Technology Services team works to get the problem fixed.

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