Skip to Questions
Research assistance from your friendly COM Librarians! Learn how to research papers, cite sources, and much more… Research assistance from your friendly COM Librarians! Learn how to research papers, cite sources, and much more… Ask COM Library Browse All LibGuides Subjects Internet basics, eBooks, Google, public journals online, how to get the good stuff, search sites, tips and more. Search our catalog for books, read eBooks, find out what new books we have, suggest books, see what other libraries have and more. Access databases with thousands of full text articles, online journals, free articles on the Internet, and more.


Useful Tip: Your question may already have been answered! Take a look at the suggestions as you type to see if there is a match or browse our topics, below.

When I select the PDF link in EBSCO articles, I get a blank grey square. I'm trying to research for my American Lit class.

Last Updated: Nov 22, 2013  |  8 Views

Was this helpful? 0   0


It’s hard for me to say exactly what the issue is from your description, but I’m guessing you don’t have the correct version of Adobe Reader.

Below are all the system requirements. Go ahead and make sure your browser meets the minimum requirements, and that your Adobe is up-to-date.

The Minimum Browser Requirements for EBSCO interfaces are as follows:

Internet Explorer

7.0 or later


8.0 or later


5.1 or later

Google Chrome

16 or later


JavaScript, Cookies Enabled

The recommended screen resolution for EBSCOhost is 1024 x 768.


  • Internet Explorer 8 users should turn off Compatibility View by clicking the button next to the web address bar in their browser. Compatibility View may cause some areas of EBSCO interfaces to not display correctly.
  • Adobe Flash Player 10.0 or later is required
  • The Netscape browser is not supported by EBSCOhost, however some EBSCO applications may run using this type of browser.
  • Page Composer will not appear for users who do not have browsers that meet these requirements.

If your browser or Adobe are out of date, update those. To update your browser (Firefox, Chrome or Internet Explorer), go to the About “browser name” option, and click on it. In Firefox & IE, you’ll find that in the Help menu. For Chrome, you’ll find it in the drop down menu to the right of your address bar. If you don’t have the latest version, you’ll have an option to update.

For Adobe Reader, find it in your Start Menu, or the icon on your desk top. Right click to see which version you have. If you don’t have 10.0 or later, follow this link:

 If your problem isn’t resolved (or even if it is and you want to research other databases), I’m going to direct you to some other options.

Go to Databases by Subject (linked below). Once there you will see a page with many tabs at the top. Click on the Literature tab on the 2nd row. From the Literature page you will see several databases you can search.

One of the links, GVRL eBooks, has some great resources. Click on the link, and search for your title or author in the search bar on the top. You can also click on the book title (Poetry for Students, Short Stories, etc.) that pertains to your topic, and search within the book. Click on the book cover, and you’ll see a search bar on the left.

Also look for the link, Literature Resources from Gale. Type your title or author into the search bar, and check the box next to “documents with full text”.

Literary Reference Center is another good resource. It’s an EBSCO database, though, so hopefully you can view the resources.

If you want books, click on the WorldCat link below to search our catalog.

The How to Use Literature Databases Guide will give you step-by-step instructions, if you need them.


Answered by Erin McDanielEmail Answer

Other Answers / Comments (0)

    Questions Welcome!

    Questions Welcome

    All LibAnswers are answered by real COM Library staff, so we can only answer when we're open.

    If you want to ask while we are closed, email is your best option--we'll get back to you when we are open again.

    Meanwhile, your question may already have been answered! Take a look at the suggestions as you type in the Ask Us box to see if there is a match or browse our topics.

    Live Chat

    More Ways to Get Answers

    Browse by Popular Topics

    About the Library  –  American History  –  American Literature  –  Articles  –  Books  –  Borrowing Library Items  –  British Literature  –  Citation/Style: APA  –  Citation/Style: MLA  –  COM  –  COM: Bookstore  –  COM: ID  –  Computers & Tech (Help)  –  Copiers  –  Database: CINAHL  –  Database: EBSCO  –  Database: EBSCO eBooks  –  Database: Literature Resources from Gale  –  Database: WorldCat  –  Databases  –  Distance Ed  –  eBooks  –  English  –  Faculty  –  Fax/Scan  –  GED  –  Government & Law  –  Health & Medicine  –  Hot or Controversial Topics  –  Interlibrary loan (ILL)  –  Internet  –  Library Lab  –  Literature  –  Media  –  Microsoft Word  –  Nursing  –  Off Campus Access  –  Printing  –  Psychology  –  Reference  –  Research  –  Research Tutorial  –  Reserves  –  Science  –  Social Sciences  –  Speech  –  Study Guides, Tests & Testing  –  Study Rooms  –  Textbooks  –  World History  
    View All Topics

    Related content from LibGuides

    © Copyright 1998-2013 COM Library
    1200 Amburn Road, Texas City, Texas 77591
    (409) 933-8448 . FAX (409) 933-8030
    Send comments and suggestions about COM Library to a Library Staff member.