Is there any way I can chat with the online librarian without it asking me to configure my firewall??
Sorry about that. We have not run across that particular problem before.
I have reviewed Meebo’s support (we use the Meebo widget for out live chat) and it is not mentioned as an issue. If you have a laptop you can bring it to our lab in the library and our lab staff will be happy try and trouble shoot it for you.
FYI Meebo says specifically:
“Chat on any web browser. Nothing to download, nothing to install, and no firewall issues; you can chat on any computer with a supported browser and an internet connection.”
They recommend Firefox, but support the following browsers:
· Internet Explorer 6.x
· Internet Explorer 7.x
· Internet Explorer 8.x